Note: If procedures above do not resolve the GUI client being unable to successfully connect to the SmartCenter server, verify the TCP port 18190 is not filtered or blocked between the GUI client and the SmartCenter server. 192.168.2.100) in the Remote hostname field.Ĭlick on OK in the Check Point Configuration Tool window. In the Check Point Configuration Tool dialog box, select the GUI Clients tab.Įnter the IP address of the GUI Client (ie. Select Start > Programs > Check Point Management Clients > Check Point Configuration NG. On the SmartCenter server (for Windows NT / 2000) Are you sure? (y/n) ? yĭo you want to add another one? (y/n) ? n GUI clients are trusted hosts from which Administrators are allowed to log on to the SmartCenter server using Windows/X-Motif GUI.ĭo you want to reate a new list, dd or elete one?: aĮnter resolvable host name or an IP: 192.168.2.100ġ92.168.2.100 will be added as a GUI client. (10) Automatic start of Check Point Products Use the cpconfig utility in the following way (in this example the SmartDashboard machine’s IP address is 192.168.2.100): To enter the SmartDashboard machine’s IP address using the cpconfig utility, proceed as follows: This solution does not address situations where the GUI client is on the same machine as the SmartCenter Server. The firewall itself (on the SmartCenter Server) is blocking GUI client connections. TCP 18190 is blocked/filtered between the GUI client and SmartCenter Server. GUI client is not properly registered under cpconfig (in SmartCenter Server). This solution addresses the following situations: The SmartDashboard machine’s IP address has not been entered successfully with the cpconfig utility. Issuing cpstop / cpstart on the SmartCenter server does not address the problem. SmartDashboard is unable to connect to the SmartCenter server.Įrror message is displayed when attempting to login to the SmartDashboard.Įrror: “Make sure that the Server ” is up and running.”Įrror message is seen in the $FWDIR/log/fwm.elg file on the SmartCenter server.Įrror: “Login Failed: is not allowed for remote login”. Version: NGX R60, NGX R61, NGX R62, NG AI, NG, NGX R65 Product: SmartView Tracker, SmartDashboard Error: “connection cannot be initiated, make sure server is up and running”
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March 2023
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